The Employee Experience
Skagway and the White Pass & Yukon Route provides an unforgettable summer job experience that keeps employees coming back year after year. Our small community fosters lifelong friendships and a love for Alaska.
Ideal Candidate
Our ideal candidates are positive, enthusiastic individuals with a “can do” attitude to make up a cohesive team that can respond to the demands of the job and have fun doing it. Our operating season runs from late April through early October and priority will be given to candidates who can stay the entire time. Though our season is short, we are looking for staff that can provide a safe and unforgettable experience for our guests from the first day of the season to the last.
By position, here are the required skills and qualifications for our jobs.
Tour Guide, Dock Ambassador & Reservations Staff
- Public Speaking Experience
- Exemplary Customer Service Record
- Positive Attitude & Teamwork Skills
- History of a Strong Work Ethic
- Ability to Troubleshoot & Work Well Under Pressure
- Willingness to Work a Flexible Schedule
- Sales Oriented
- We are actively seeking candidates who can speak other languages fluently, in particular Spanish and Japanese, however any foreign language skills are a plus.
- Must be able to stand for long periods of time and work outdoors in the elements
- Ability to Clearly Communicate Important Information in Person, Over the Phone and via email
- Working Knowledge Microsoft Outlook, Word and Excel
- Possess a Valid Driver’s License
Retail & Barista Staff
- Demonstrates Excellent Customer Service
- POS/Micros register & Cash Handling Experience
- Positive and friendly attitude
- Ability to Troubleshoot & Work Well Under Pressure
- Possess a Valid Driver’s License
- Sales Oriented
- Excellent Communication and Teamwork Skills
- Barista Staff – Familiar with Semi-automatic Espresso Machines but willing to train to the position
Room and Board
We offer some of the BEST seasonal staff housing in Skagway! Rent is $300-400 per month and is paid directly from each paycheck. All housing units include utilities, cable & internet access, and communal kitchens are fully furnished.
To expedite the hiring process, students should contact Dimitri Pylarinos directly (dpylarinos@wpyr.com).
